With the Star Prestige area there were never any issues getting sun-loungers and the pool bar was in a great location. Then outside for a coffee and brandy and coke lovely the staff remembered us again and so kind nothings any trouble, Then inside for a show.
Our goal is to create a particularly pleasant atmosphere for our guests with our numerous services in our wonderfully designed hotel, so your words confirming our success are really important to us. We had issues with the aircon and lighting, which were very promptly fixed. Then Ryanair emailed me telling my flight was cancelled for going home and more spoke was to close on the 23rd March so l had to get a flight back to East Midlands airport no one they were all full but on the 20th we got a flight back to London standsted airport which was the last flight back to the UK so l had to take it a night flight.So all the time in your rooms and a awful flight back costing me £1900 plus l had to get my nephew to come and pick us up less him.No body was to blame the staff maids receptionist and everyone that looked after us were great thank you so much for your kindness even when you have family and friends at home.
Best Regards, Quality Manager Iberostar Selection Lanzarote ParkWe visited this hotel last November and having had such a wonderful time, we returned for some more winter sun and relaxation at the Iberostar. Plus we lost out on 3days if we new this we would have come straight home,Once again thank you all at the Iberostar Lanzarote park.Dear guest, First, we would like to express our appreciation to you for returning to our hotel for the sixth time and for writing to us. Though during our last week, till March 14, the corona misery started, we had a fantastic holiday.
This time we found time to try the indoor spa pool, jacuzzi, steam room etc which was a good experience, especially as it was very quiet while we were there (only two other people using it for part of the time).
This time we found time to try the indoor spa pool, jacuzzi, steam room etc which was a good experience, especially as it was very quiet while we were there (only two other people using it for part of the time). With the Star Prestige area there were never any issues getting sun-loungers and the pool bar was in a great location. For us, it was well worth the upgrade. We hope you and your family have taken home some pleasant memories of your stay and we appreciate your kind words regarding our staff. All the waiters/waitresses in the Star Prestige restaurant are so hard working and helpful, a special mention to Laura who remembered us from our last visit and always found time for a chat with us and Jessica who was always smiling and friendly.
Excellente situation géographique — avec une note de 9,3/10 ! Best Regards, Quality Manager Iberostar Selection Lanzarote ParkThis was our 3rd.stay in this hotel.
Once we realised that the room we had booked overlooked the children's pool, it was an easy decision to make as we were travelling as a couple. Located just 50 metres from Playa Flamingo, the Lanzarote Park hotel offers a comprehensive range of services and facilities. As it was our first visit, we asked to see both the room we had booked and a Star Prestige room to see if we wanted to accept the upgrade. Everyone we interacted with was very good but there are a few specific people who were exceptionally good that I would like to mention; Charaf, Cristina, Jesus, Yonatan, Martina and Irene - they were all a credit to the hotel. The food was excellent with a wide choice to suit everyone, and the place was kept very clean.Dear Ann, We want you to know that the description of your stay with us at our hotel is very helpful and we thank you for providing your rating.
The a la carte restaurant is worth a michelin star resto.
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